Email alias management

Introduction

This document contains a description of how to manage our large set of email domains and aliases. Members of the coordination team (management + unit heads), as well as the sysadmin team, can edit aliases through the interface at FastMail, our front-line email provider.

How to add an email alias

  1. Visit the FastMail Virtual Domains configuration page (log in from LastPass)

  2. Fill out the form as shown below. For this example, we are adding an alias so that joe.bloggs@gmail.com receives mail sent to joe.bloggs@okfn.org. Please ensure that the penultimate checkbox (“SRS”) is checked as shown below.

    ../../_images/add-alias.png
  3. When you’re done click the “Add” button. You should see a confirmation like the following at the top of the page:

    ../../_images/notification.png
  4. If the domain you wish to receive email at is not in the dropdown list, please submit your request to sysadmin@okfn.org.

How to remove an email alias

  1. Visit the FastMail Virtual Domains configuration page (log in from LastPass)
  2. Use the search box to find the alias. NB: enter only the username part of the email address. That is, if you wish to delete info@okfn.org, just search for “info”.
  3. Click the “Del” button on the right hand side of the row containing the alias you wish to delete. You will see a confirmation similar to that shown above for alias creation.

How to search for an email address across all aliases

  1. The Fastmail web interface search, does not let you search for email addresses that may be part of an alias,

  2. An optional method to look for email addresses across all aliases is, to set the ‘Aliases to display’ to its maximum value.

    ../../_images/aliases-display.png
  3. The ‘Aliases to display’ option is located at the bottom of the ‘Virtual Aliases’ list.

  4. Once all the Aliases are displayed use CTRL+F, the browser search to find an email address or alias.

How to remove or add a user to an email alias

  1. Visit the FastMail Virtual Domains configuration page (log in from LastPass)
  2. Use the search box to find the alias. NB: enter only the username part of the email address. That is, if you wish to modify info@okfn.org, just search for “info”.
  3. Add a user’s email or remove a user’s email on on the second column, and click the “Save Changes” button at the bottom of the table. You will see a confirmation similar to that shown above for alias creation.